“Premium Zendesk”
In The News: Social Media, Press Releases, Media Mentions - and more!
Press Release
Stackable Launches AI Experience Layer for Zendesk Messaging
AI powered open developer platform enabling brands to build interactive experiences atop Zendesk Messenger. While AI has accelerated conversation speed and scale, most interactions remain text-limited. Stackable Labs transforms messaging by surfacing real-time data, bidirectional workflows, and actions directly within the conversation!

Announcement
Shopify and OpenAI Bring Commerce to ChatGPT
Agentic commerce arrives: over a million Shopify merchants become purchasable directly inside ChatGPT via Instant Checkout and the open Agentic Commerce Protocol - from discovery to done-deal without leaving the conversation.
Shopify

Article
Moving Toward Value-Added Conversations in Zendesk
A framework for automating by complexity and business value - let AI take routine inquiries so human agents focus on high-impact conversations: retaining valuable customers and untangling complex issues.

Press Release
Zendesk Launches Agentic AI Resolution Platform
At Relate 2025, Zendesk unveiled the Resolution Platform - agentic AI uniting next-generation AI Agents, Agent Copilot and human agents around one goal: real resolutions, not just conversations - across chat, email, and voice.
Zendesk

Announcement
agnoStack + Zendesk Custom Objects = Integrated Data Made Easier
agnoStack enables Zendesk customers to 'Integrate Any Data You Can Imagine' - through our recently added Data Provider for Zendesk Custom Objects. With just a few clicks, brands can now extend agnoStack with Zendesk Custom Objects - Integration so simple it feels like magic!

CommerceTools for Zendesk
The premium agnoStack Zendesk integration for commercetools just got a whole lot more exciting! Recent updates brings several core agnoStack features available across other commerce platforms to retailers using commercetools including Order Creation/CartCollabSM, Cart Selector, Line-Item Price Overrides, Order Status Management - and much more!

Article
Zendesk Relate: What's Available Now and Show Floor Impressions
Wrapping up Relate 2024 from the show floor at the Venetian - which announcements are available now, how they fit Zendesk's broader product strategy, and impressions from the event itself.

Zendesk Relate
Zendesk's annual flagship customer event where Zendesk invites CX professionals to dream bigger. Join agnoStack in person in Las Vegas April 16-18 to learn about the latest ways to supercharge your agents - or join the digital event which will broadcast the opening keynote (and have access to on-demand recordings of the keynote and select sessions from the Las Vegas conference).

Article
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
The idea of an AI agent has come to the forefront recently as companies look to build bots that do more than answer questions, but also help resolve problems by connecting to back-end transactional systems.

Article
Mastering Customer Retention to Increase Recurring Revenue
Successful strategies for increasing recurring revenue through subscription-based businesses. Unlike traditional one-time-purchase models, the subscription model relies heavily on maintaining long-term relationships with customers to ensure a steady stream of revenue.
Explore effective strategies for mastering customer retention within subscription-based businesses

Announcement
agnoStack + Zendesk + Elastic Path = Integration Made Easy
agnoStack enables Zendesk customers to 'Integrate Anything You Can Imagine' - through our recently extended partnership with Elastic Path, a leading composable commerce company. With just a few clicks, brands can now extend Zendesk via Elastic Path Composer, included for free with their agnoStack account - Integration so simple it feels like magic!

Article
Dynamic Conversation Experiences in the Zendesk Bot
Building a bot that searches live data, presents results in a carousel, and drills into details - Zendesk's Dynamic Conversation features bring interactive, data-driven experiences to messaging.

Press Release
agnoStack introduces Zendesk 'AI for Commerce'
agnoStack launches 'AI for Commerce' - further enhancing Zendesk's push in AI with natively integrated eCommerce capabilities. With just a few clicks, agents can create Contextual Instant Replies based on Customer Data, Order History and Order Details, translate and localize Advanced Macros and adjust sentiment/tone/length - AI so simple it feels like magic!

They loved your company...
They loved how beautiful your Insta is. They loved how easy your checkout was. They loved your company...
Until your product showed up a week late. In the wrong color. And you kept them on hold for 47 minutes while you tried to sort it out.
Give your customers the premium experience they deserve with https://shopifypremium.com!

Third time is not the charm
Contrary to the popular adage, the third time is not the charm. It's the 'not gonna order from you ever again.'
With Shopify Premium for Zendesk you can save important customers and orders so they never have to repeat themselves.
https://www.linkedin.com/feed/update/urn:li:activity:7047269941959356416

Article
Shopify x Zendesk: Perfectly paired to help retailers connect with customers
As retailers gear up for the high season, a deep dive into their tech stack can be a daunting, additional task on a lengthy to-do list. The brand-new, elevated Shopify Premium for Zendesk integration helps retailers shine even brighter: merchants can now view real-time shipping and payment status, advanced order timelines, connect multiple storefronts into a single, unified view of customers’ orders, and more.

Press Release
Integrated Salesforce CRM for Zendesk
agnoStack, provider of the world's first platform-agnostic, omnichannel commerce solution built natively on Zendesk, has announced a new integration with Salesforce CRM. It will be available for retailers (across platforms including Shopify) of all sizes who are using Salesforce 'Core' for a cross-channel view of customer data.
Happy Holidays
May the magic of the Holiday shopping season fill your carts with joy and peace. All the love from our Shopify Premium for Zendesk family to yours...
https://shopifypremium.com
...whodat 🧐?
How bout a puppy??
What's more incredible - Finding your new bestest friend online? Or having the world's best #PostPurchasEexperience, tracking said purchase's arrival by the second and having the easiest return process imaginable should something not be to your liking? Not that that would ever ever happen, would it mr puppy pants??
Shopify Premium for Zendesk: https://shopifypremium.com
Cyber Monday
It's amazing how quickly the 🦃 tryptophan wears off when the sale signs are flashing 🚨. Boy was that #BlackFriday a doozy. Can't believe we're gonna do it again today. Ok, I'm up. I'm up!!!
Shopify Premium for Zendesk: https://shopifypremium.com
Holiday Prep
Which is tougher - #HolidayPrep of Thanksgiving dinner for 15 ravenous guests or preparing your Shopify business for 150,000+ customers hungry for #BlackFriday deals?! 🦃🦃
With Customer Support and eCommerce integration via Shopify Premium for Zendesk the latter is a piece of cake. Er, pie.
https://premium.stackableapps.com/shop-zendesk
Resting Easy
Our little bundle of ROI, resting easy - knowing all your Shopify customers are in good hands with the new Shopify Premium for Zendesk integration. Happier agents. Happier customers. Happier businesses…Guess we can all sleep a bit better tonight!
https://premium.stackableapps.com/shop-zendesk
So Efficient It's Scary
It's frightening just how much more gets done when Shopify and Zendesk get together. Introducing the shocking, hair raising, spine chilling Shopify Premium for Zendesk. Your support team will never be the same.
🎃 Muahahahahahahahha! 🎃
https://premium.stackableapps.com/shop-zendesk
Agent efficiency + Customer satisfaction
Great news! Our perfect angel Shopify Premium for Zendesk is in the top percentile in agent efficiency, customer satisfaction AND return on investment. We couldn't be more proud.
https://premium.stackableapps.com/shop-zendesk
Watch out World!
Watch out world! ❤️❤️❤️ Our little bundle of ROI -Shopify Premium for Zendesk- snuggling with its new best friend, your agent - dreaming of a world of swiftly closed tickets, increased customer loyalty and an outpouring of brand love. ❤️❤️❤️
https://www.zendesk.com/marketplace/apps/support/867416/shopify-premium-for-zendesk/
Bundle of ROI
Awwww, look, it has Shopify's customer order history, real-time payment transactions and customer insights! And Zendesk's unified agent workspace, conversational CRM and cross-channel macros. Who do you think our perfect new creation takes after more?
https://premium.stackableapps.com/shop-zendesk

Press Release
Introducing Shopify Premium for Zendesk: by agnoStack
agnoStack, provider of the world's first platform-agnostic, omnichannel commerce solution built natively on Zendesk, is announcing the publicly available launch of our new Shopify Premium for Zendesk app. In partnerhsip with Zendesk, agnoStack is launching this new app to further expand Zendesk eCommerce customer support capabilities.
https://www.zendesk.com/marketplace/apps/support/867416/shopify-premium-for-zendesk/

Welcome to the World
Welcome our new little bundle of ROI. We're so thrilled to announce our greatest creation yet, Shopify Premium for Zendesk. It's the perfect combination of Zendesk and Shopify, the best customer support and eCommerce platforms out there. We cannot believe just how much it's changing our clients' and their customers' lives already. We can't wait for you all to meet it.
https://agnostack.com/press-releases/introducing-shopify-premium-for-zendesk-by-agnoStack
Empowering Shopify retailers
of all types & sizes to provide faster, more seamless and more intuitive customer support regardless of software stack.

