by agnoStack
agnoStack empowers Zendesk Commerce retailers to provide post-purchase experiences that match the incredible products they sell...and the websites they sell them on.
Order Workspace
Seamlessly communicate across email, social and chat - directly access/lookup/modify/create customer orders.
Customer Insights
Easily actionable customer data across your Commerce, CRM and Marketing systems.
Integrated Reminders
Individual agent and order level reminders to never forget to get back to a customer.
Advanced Macros
Simplify common replies containing data across your Commerce, Shipping and Payment platforms.
Unified Timeline
View all order, shipping, marketing and ticketing related events in a single chronological list.
Customer & Order Notes
Simple editable agent notes on customer preferences and order details.
Conversational CRM
From Sales to Service - Zendesk captures the full customer journey with rich, fluid conversations.
Customers - Not Queues!
Quickly keep a heads up view on VIP customers, frequent purchasers - or orders that need extra help.
Announcement
agnoStack + Zendesk Custom Objects = Integrated Data Made Easier
agnoStack enables Zendesk customers to 'Integrate Any Data You Can Imagine' - through our recently added Integration Provider for Zendesk Custom Objects. With just a few clicks, brands can now extend agnoStack with Zendesk Custom Objects - Integration so simple it feels like magic!
Adam Grohs (agnoStack)
A customer support agent's best friend
View, manage and take action on data from your Shopify (or Shopify Plus) store directly within Zendesk®.
Empowering Shopify retailers
of all types & sizes to provide faster, more seamless and more intuitive customer support regardless of software stack.